Individual Counselling Session

Cancellation Policy

Aim of Counselling Coaching The aim of counselling is to provide you with a confidential opportunity to explore personal and relational issues safely. My role is to support you through this process without judgment or advice. At times, I may offer information or suggestions. I believe clients have the ability to grow toward their true potential and are the experts of their own lives. With self-awareness and trust, you can make constructive changes for a more fulfilling life. Confidentiality and Its Limits All shared information is treated as highly confidential. However, I may be legally or ethically required to break confidentiality if your welfare or that of others is at serious risk. Wherever possible, I will consult with you first. Please avoid taking drugs or alcohol before sessions or engaging in self-harm. Inform me if you are prescribed any medication. Sessions Our initial contract covers eight sessions, after which we can review progress and extend if needed. Sessions are bi-weekly on an agreed day and time for 60 minutes. Sessions are expected to begin promptly. If you are unavailable or fail to join within 20 minutes, it will count as a cancellation. Technical issues that interrupt sessions may require rescheduling. Cancellation Policy Please give 48 hours’ notice if you need to cancel. No fee is charged for illness if at least 24 hours’ notice is given. Without sufficient notice, the full session fee will be charged. In cases of emergency or accident, notify me as soon as possible. I’ll follow up within 24–48 hours to rearrange. If I need to cancel, I will give 48 hours’ notice and offer an alternative time when possible. Ending Counselling Counselling usually ends by mutual agreement when both parties feel ready. If either of us believes it’s time to conclude therapy, we will discuss and agree on an appropriate closure. You may end counselling at any time, but please give 48 hours’ notice if you choose not to continue. Ethical Framework As a BACP-registered counsellor, I work under its Ethical Framework for Good Practice and am subject to its professional standards and complaints procedure.

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